Public AI recommendation index
Help desk
Based on 4 valid discovery answers for November 07, 2026.
- AIs:
- ChatGPT and Gemini
- Method:
- ChatGPT answers are read from its public web interface. Gemini answers come from Google's model API, which may answer from the model alone, without searching the web.
- Questions asked:
- “best help desk software” and “help desk software recommendations”
- 1Emailnamed in 2 answers
- 2Freshdesknamed in 2 answers
- 3Gorgiasnamed in 2 answers
- 4Help Scoutnamed in 2 answers
- 5Jira Service Managementnamed in 2 answers
- 6Zendesknamed in 2 answers
- 7Affordable ticketingnamed in 1 answer
- 8CRM integrationnamed in 1 answer
- 9CRM-integrated supportnamed in 1 answer
- 10Change managementnamed in 1 answer
- 11Easy collaborationnamed in 1 answer
- 12Email-focused supportnamed in 1 answer
- 13FreeScoutnamed in 1 answer
- 14Freshservice or Jiranamed in 1 answer
- 15HubSpotnamed in 1 answer
- 16Integrates with Zoho CRMnamed in 1 answer
- 17LiveAgentnamed in 1 answer
- 18Re:amazenamed in 1 answer
- 19ServiceNownamed in 1 answer
- 20Shopify integrationsnamed in 1 answer
Frequently cited sources
- atlassian.com (2 citations)
- freshworks.com (2 citations)
- helpscout.com (2 citations)
- hubspot.com (2 citations)
- intercom.com (2 citations)
- itechguides.com (2 citations)
- zendesk.com (2 citations)
- zoho.com (2 citations)
- gorgias.com (1 citation)
History
One row per round of questions. A round is published only when every question was answered validly on every AI.
| Round | Valid answers | Most named |
|---|---|---|
| November 07, 2026 | 4 | Email, Freshdesk, and Gorgias |
AI crawlers and agents across the web
Largest shares of AI crawler requests across Cloudflare in the last 28 days: Googlebot 23.5%, ClaudeBot 12.9%, Meta-ExternalAgent 9.3%, and Applebot 8.2%.
Of 115,468 sites Cloudflare scanned on November 02, 2026, 4.3% serve pages as Markdown to agents, 8.9% declare Content Signals and 0.6% publish an MCP server card.